01D. Policies
Welcome to the privacy policy of Pretzel Entertainment Ltd ("we," "our," or "us"). At Pretzel Entertainment Ltd, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website www.pretzelentertainment.com ("Website") or interact with us.
By using our Website, you consent to the practices described in this privacy policy. If you do not agree with any aspect of this policy, please refrain from using our Website.
Information We Collect
We may collect and process the following types of personal information:
Information You Provide to Us:
Personal details you submit via contact forms, email, or other communications (e.g., name, email address, phone number).
Details provided when subscribing to newsletters or other services.
Information Automatically Collected:
Technical data such as IP address, browser type, operating system, and browsing behaviour (e.g., pages visited, time spent on the site).
Cookies and similar technologies used to enhance user experience and analyse website performance (refer to our Cookie Policy for further details).
Other Information:
Any additional details you voluntarily share with us, such as feedback or survey responses.
How We Use Your Information
We may use your personal information for the following purposes:
To Provide and Improve Our Services:
Ensuring the Website operates effectively and tailoring content to meet your needs.
To Communicate with You:
Responding to enquiries, sending updates, and providing information about services, events, or promotions you have requested.
For Analytics and Research:
Analysing website usage to improve functionality and enhance user experience.
To Comply with Legal Obligations:
Meeting regulatory or legal requirements where necessary.
Sharing Your Information
We respect your privacy and will not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information in the following circumstances:
With Service Providers:
Trusted third parties who help us operate our Website, such as hosting providers, analytics services, or payment processors.
As Required by Law:
If disclosure is necessary to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of Pretzel & Peggy Studios Ltd, our users, or others.
Your Rights
Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccuracies in your personal data.
Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
Restriction: You can request limitations on how we process your data.
Objection: You can object to the processing of your data for specific purposes.
Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us using the details provided below. We aim to respond to all requests within one month, as required by law.
Data Security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, or disclosure.
However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or access credentials used to interact with our Website.
Retention of Data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. When your data is no longer needed, we will securely delete or anonymise it.
Cookies
Our Website uses cookies to improve your experience and collect information about how the Website is used. For more information on how we use cookies, please refer to our Cookie Policy.
Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and where appropriate, we will notify you by email or other means. Please check back regularly to stay informed about how we protect your privacy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact us:
Email: [email protected]
Post: Pretzel Entertainment Ltd, 1 Suffolk Way, Sevenoaks, TN13 1YL, United Kingdom
Your privacy matters to us, and we are committed to ensuring that your personal information is handled with care and respect.